The Future Of The Retail Customer Experience: Experts Discuss Trends And Engagement

The future of the retail customer experience is the subject of this expert one-on-one with customer experience consultants Micah Solomon (that's me, your author) and James Tenser. You'll meet a robot that answers the dreaded question, "Does this dress make me look fat?" and you'll discover an idea for an Abe Vigoda clone that finds you the right wing nut in the hardware store.